1.Q: Why choose us?
A: We are factory, not just a trading company. Yason machine undergoes an extensive and strict testing and quality control procedure, ensuring each and every item purchased meet global quality standards. Customize service is also provided.

2.Q: What about our warranty?
A: Our warranty is 1 year, all machine part can be replaced for free within 1 year if broken (not including man made).

3.Q: Is there any installation direction after received the machine?
A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time.

4.Q: Is there any insurance to guarantee my order from your company?
A: We are an onsite check factory from Alibaba, the quality, delivery time, and your payment are all ensured by Alibaba trade assurance.

5.Q: What is your terms of payment?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.

6.Q: Payment method？
A: Trade Assurance, T/T, Western Union, Paypal are accepeted.
Any problem with payment during the course of payment, please leave a message to us.

7.Q: Shipping method？
A: DHL, EMS, UPS and FEDEX are our choices. If you prefer other reliable shipping companies. Please leave a message to us.

8.Q: How long is your delivery time?
A: Generally it is 1-3 days if the goods are in stock. or it is 3-7 days if the goods are not in stock, it is according to quantity.